Privacy Policy for www.netbazzar.in

Effective Date: [Date Policy Last Updated - e.g., April 8, 2025]

1. Introduction

Welcome to NetBazzar.in ("NetBazzar", "we", "us", "our"). NetBazzar operates the website www.netbazzar.in (the "Platform"), a B2B marketplace connecting online resellers and manufacturers ("Users", "you", "your").

This Privacy Policy explains how we collect, use, disclose, process, and protect your information when you use our Platform. We are committed to protecting your privacy and ensuring the security of your personal¹ and business information.

By accessing or using the Platform, you signify your understanding of, and agreement to, the collection, storage, use, and disclosure of your information as described in this Privacy Policy and our Terms of Service. If you do not agree with this policy, please do not use the Platform.

2. Information We Collect

We collect information to provide and improve our services, facilitate connections between Users, and ensure a secure and efficient marketplace. The types of information we may collect include:

• a. Information You Provide Directly:

  • Registration & Profile Information: When you register an account, we collect information such as your name, company name, business type (reseller/manufacturer), email address, phone number, physical address, GSTIN, PAN, business registration details, product/service categories, and any other information you choose to provide in your profile.
  • Listing Information: Information related to the products or services you list, including descriptions, specifications, images, pricing, and minimum order quantities.
  • Communication Information: Records and copies of your correspondence if you contact us (e.g., support requests) or communicate with other Users through platform features (if applicable).
  • Transaction Information (if applicable): Details related to inquiries, orders, or transactions facilitated through the Platform (Note: Payment processing details like credit card numbers are typically handled by third-party payment processors, and we may not store this information directly).
  • Verification Information: Information required to verify your identity or business legitimacy, such as government-issued IDs or business licenses.

• b. Information Collected Automatically:

  • Log Data: When you access the Platform, our servers automatically record information, including your IP address, browser type, operating system, referring/exit pages, date/time stamps, and clickstream data.
  • Usage Data: Information about how you interact with the Platform, such as pages viewed, features used, searches performed, and time spent on the Platform.
  • Device Information: Information about the device you use to access the Platform, such as device model, operating system version, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your Browse² activities, remember your preferences, and enhance your user experience. Please see our "Cookies and Tracking Technologies" section below for more details.

• c. Information from Third Parties:

  • We may receive information about you or your business from third-party sources, such as verification services, credit bureaus (if applicable and with your consent), public databases, or partners, to supplement the information we collect.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Operate the³ Platform: To create and manage your account, host your listings, facilitate searches and connections between resellers and manufacturers.
• To Facilitate Communication: To enable communication between Users and between Users and NetBazzar.
• To Improve and Personalize Services: To understand how Users interact with the Platform, develop new features, personalize content and user experience.
• For Security and Verification: To verify User identities and business details, prevent fraud, monitor for suspicious activity, and enforce our Terms of Service.
• For Customer Support: To respond to your inquiries, requests, and provide support.
• For Analytics and Research: To analyze trends, track usage patterns, and gather demographic information for internal research and reporting.
• For Marketing and Communications: To send you service-related updates, promotional materials, newsletters, or information about products/services that may interest you (you can opt-out of marketing communications).
• For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. How We Share Your Information

We may share your information in the following circumstances:

• Between Users: Your profile information (company name, contact details provided for business purposes, product listings, business type) will be visible to other registered Users on the Platform to facilitate B2B connections and transactions as intended by the service.
• With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services⁴ on our behalf (e.g., hosting providers, analytics providers, payment processors, verification services, marketing partners). These providers are obligated to protect your information and use it only for the services they provide to us.
• For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights,⁵ protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In the event of a merger, acquisition,⁶ financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that⁷ transaction. We will notify you via email and/or a prominent notice on our Platform of any change in ownership or uses of⁸ your information.
• With Your Consent: We may share your information for other purposes with your explicit consent.

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.⁹

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use,¹⁰ alteration, or disclosure. These measures include encryption, access controls, and¹¹ secure server infrastructure. However, no internet transmission or electronic storage method is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.¹²

6. Data Retention¹³

We retain your information for as long as your account is active or as needed to provide you with the services, comply with our legal obligations, resolve disputes, and enforce our agreements.¹⁴ When your information is no longer needed for these purposes, we will securely delete or anonymize¹⁵ it.

7. Your Rights and Choices

Depending on applicable law (including the Digital Personal Data Protection Act, 2023), you may have certain rights regarding your personal data:

• Access: You may have the right to access the personal information we hold about you.
• Correction: You have the right to request correction¹⁶ of inaccurate or incomplete¹⁷ personal information. You can usually update your profile information directly through your account settings.
• Withdrawal of Consent: Where we rely on consent to process your information, you may have the right to withdraw that consent at any time.
• Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements).
• Grievance Redressal: You have the right to lodge complaints or grievances regarding the processing of your personal data.

To exercise these rights, please contact us using the details provided in the "Contact Us" section. We may need to verify your identity before processing¹⁸ your request.¹⁹

• Marketing Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails²⁰ or by contacting us. You may still receive essential service-related communications.

8. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) and similar technologies (like web beacons) to operate the Platform, understand usage, personalize experience, and for analytics. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Platform.²¹ For more details, please refer to our [Link to separate Cookie Policy, if applicable, otherwise expand here].

9. Third-Party Links

Our Platform may contain links to other websites or services operated by third parties. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of²² any third-party sites you visit.²³

10. Children's Privacy

The Platform is intended for business users and is not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected²⁴ such information, we will take steps to delete²⁵ it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any²⁶ material changes by posting the updated policy on the Platform and updating the "Effective Date" at the²⁷ top. Your continued use of the Platform after the changes become effective constitutes your acceptance of the revised policy.²⁸

12. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India.²⁹ Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in³⁰ [City, State where your company is registered, e.g., Ahmedabad, Gujarat], India.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us³¹ at:

NetBazzar.in

Bengaluru, India